HAPS Exam request and preparation timeline for exams that you are administering and proctoring at your institution:
14 business days before exam:
Order and schedule request completed
Exam payment completed
Student roster upload completed
Final cancellations communicated to HAPS office
Seven business days before exam
SEB loaded to all exam computers
bookmark .seb file verified for local access
Five business days before exam
No refunds. Fees to reschedule (including move among sections).
Three business days before exam
All tech support questions resolved
Additional support before exam not guaranteed
Missing any of these suggested deadlines can delay your exam date. In the past, late roster upload and late payment have been the most common cause of delayed exams.
Up to 14 business days before exam - full refund
13 to four business days before exam - 50% refund
Five or fewer business days before exam - no refund
Reschedule of paid exams.
$25 fee for any reschedule, plus an additional $6 for each rescheduled exam
Rescheduled exams must be administered within 14 business days of the originally scheduled/requested exam. Exams outside this window will be considered new exam requests.
[Business days = Monday through Friday, excluding national holidays]